Sumnote: Sub-processors

Last updated: October 16, 2026

This page lists the third-party service providers (“sub-processors”) that process personal information on Sumnote’s behalf to run the Service. It supplements our Privacy Policy.

We do not sell your personal information. We share it only with sub-processors who process it on our behalf, under terms that require them to protect it and use it only for the services they provide to us. We maintain this list current and give customers advance notice (at least 30 days where practicable) before adding a new one.

Always-on sub-processors

These process data for every customer.

  • Amazon Web Services
    Purpose
    Cloud infrastructure and storage
    What they process
    All customer data (account, meeting audio, transcripts, files)
    Location
    United States
  • Anthropic
    Purpose
    AI extraction of action items, decisions, summaries
    What they process
    Meeting transcripts and the Slack conversations you ask Sumnote to read (text only), with the project context needed to interpret them: the titles of existing tasks, meetings, and milestones, and the names of the people in your workspace
    Location
    United States
  • OpenAI
    Purpose
    Backup speech-to-text transcription; backup extraction
    What they process
    Meeting audio (transcription); for extraction, the same text and project context Anthropic receives
    Location
    United States
  • AssemblyAI
    Purpose
    Primary speech-to-text transcription
    What they process
    Meeting audio
    Location
    United States
  • RunPod
    Purpose
    GPU compute for training Sumnote's own models
    What they process
    The redacted training set only (identifiers stripped; no audio; no voiceprints)
    Location
    United States
  • Google (Gmail SMTP)
    Purpose
    Outbound email
    What they process
    Recipient email address and message content
    Location
    United States
  • Google (Firebase Cloud Messaging)
    Purpose
    Push notifications
    What they process
    Device push tokens and notification previews
    Location
    United States

Conditional sub-processors

These process data only in the circumstances stated.

  • Google (Workspace APIs)
    Activates when
    You sign in with Google or connect Google Calendar / Meet
    What they process
    Authentication tokens; calendar events you sync; meeting metadata
  • Zoom
    Activates when
    You connect your Zoom account
    What they process
    Authentication tokens and meeting metadata, and the sound of Zoom cloud recordings of meetings you host that Sumnote is tracking (you can turn this off). The call itself is handled by Zoom as your meeting platform, under Zoom's own terms
  • Fireflies
    Activates when
    You connect your Fireflies account
    What they process
    Your Fireflies API key, which Sumnote uses only to read the meetings in your own Fireflies account: their details, the names of attendees and speakers, and the recording where your Fireflies plan allows it, or otherwise the transcript Fireflies produced. Sumnote sends Fireflies nothing else. Your meetings stay in Fireflies, under Fireflies' own terms
  • Slack
    Activates when
    A workspace owner or admin connects Slack to your workspace
    What they process
    Authentication tokens, workspace and channel details, and your Slack member directory. The messages Sumnote posts into your Slack workspace: replies in a conversation it was asked to read, reminders and updates to the person holding a task, answers to /sumnote commands, and, where an admin turns them on for a channel, meeting recaps, briefs before meetings, and weekly project reports. These can include task titles, names, due dates, decisions, and open questions. The conversations themselves stay in Slack, under Slack's own terms
  • Stripe
    Activates when
    We launch paid plans and you subscribe
    What they process
    Billing details and transaction history (card data handled by Stripe directly)

Note. We use AssemblyAI for speech-to-text only; voiceprints are computed within our own systems, not by AssemblyAI. We do not use any analytics provider that tracks you inside the application.